Contact us
We’re happy to help shop owners and customers. For a problem with an order (wrong item, refund, delivery), please contact the shop first using the WhatsApp/phone button in your order — they can fix it fastest.
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Support, refunds, privacy and data requests. We reply within 1–2 working days.
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[WhatsApp support number — to be added]
Quick help for shop owners. Please don’t send PINs or passwords.
Business details
| Business name | Rozcash (brand: OrderWa) |
|---|---|
| Website | rozcash.fun |
| info.rozcash@gmail.com | |
| Address | [Business postal address — to be added] |
| GSTIN | [GSTIN — add if registered] |
| Support hours | Monday–Saturday, 10:00 AM – 6:00 PM IST |
When you write to us, please include
- Customers: your mobile number, shop name and order number (e.g. #1042).
- Shop owners: your Shop ID and registered mobile number.
- Refunds: payment date, amount and UPI transaction ID/UTR — see Refund Policy.
We will never ask for your PIN, OTP, UPI PIN or card details.
Grievance Officer
| Name | [Grievance Officer name — to be added] |
|---|---|
| Designation | Grievance Officer, Rozcash |
| info.rozcash@gmail.com (subject: “Grievance”) | |
| Address | [Business postal address — to be added] |
| Hours | Monday–Saturday, 10:00 AM – 6:00 PM IST |